In order to meet Planet Mark’s MSS requirements Wattle will deploy its integrated Membership Experience Platform – MemEx, specifically designed to address the needs of membership organisations. Deploying MemEx will enable Planet Mark to:
- Significantly enhance the value proposition of the Planet Mark by improving the community experience for holders of certification.
- Enable the business to scale more efficiently and effectively given the platforms underlying Dynamics 365 technology and wider Microsoft solutions portfolio.
- Act as a gateway, and provide a framework, which can be used to support the deployment of future apps and services for certified company members and others.
- Make it easier for the business to automate and increase new member acquisition and engagement.
MemEx will act as a comprehensive baseline functionality framework for the MMS platform and, through defined processes of discovery and gap / fit analysis, be configured to Planet Mark MMS requirements, integrated with relevant incumbent systems and deployed into the organisation in a phased manner.