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OUTSTANDING MEMBER EXPERIENCES DEVELOPED BY MEMBERSHIP EXPERTS

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MEMBERSHIP EXPERIENCE PLATFORM EXPERIENCE MEMEX

MemEx delivers unrivalled end to end association and membership management through a suite of membership 'accelerators' designed to meet the specific needs of membership organisations.

Built on two of the sectors most popular cloud technologies, Umbraco's CMS for websites and Microsoft's Dynamics 365 CRM, MemEx provides a single seamlessly integrated technology foundation to underpin your digital transformation.

Develop a membership management solution as unique as your organisation with our advanced customisation and development options.


A SINGLE INTEGRATED MEMBERSHIP EXPERIENCE PLATFORM


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MemEx CRM

Delivers unrivalled back-office association and membership management capabilities.

MemEx CRM utilises Microsoft Dynamics 365, the membership sectors’ most popular CRM system, and Power Platform functionality to offer comprehensive capabilities across the full membership lifecycle.
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MemEx Web

Designed to enable membership organisations to build a market-leading digital website presence.

MemEx Web provides you with the tools to deliver a truly engaging online experience for members and leverages the membership sectors' most popular website Content Management System - Umbraco.
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MemEx Member Portal

Created to enable membership organisations to drive major gains in member engagement.

MemEx Member Portal delivers truly personalised and meaningful member experiences, and leverages Microsoft .NET Web App technology to create dynamic, data-driven, and content-rich portals.

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ACHIEVING DIGITAL BENEFITS WITH MEMEX

MemEx provides all the capabilities a modern membership organisation needs to operate efficiently and maximise member value. The seamlessly integrated CRM, website, and member portal platform enables you to confidently streamline your systems and operations, centralise and understand your data, and drive improved member acquisition and engagement.




Acquire Members


Accelerate membership acquisition with stunning website design and engaging online user journeys across multiple devices.

Accurately identify potential members and promote the benefits of membership via automated Omnichannel marketing campaigns and personalised content. Optimise the membership application journey to increase online conversions.




Engage Members


Drive deeper member engagement through intuitive online experiences, personalised content, and a feature rich self-service member portal.

Deliver rich membership experiences designed around the needs of your members. Enable members to self-serve, renew and upgrade online, book onto your events, take part in forum discussions, and consume personalised content.




Retain Members


Clearly demonstrate significant gains in membership value to improve both member loyalty and retention.

Fully automate the membership lifecycle to streamline key processes like applications, renewals, upgrades and lapsed membership. Deploy powerful analytics to create a picture of member behaviour, track individual member activity and benchmark engagement levels.




Integrate Systems


Break down data silos and bring all your systems together on one seamlessly integrated membership management platform.

Adopt a single integrated Microsoft-based website CMS and CRM platform for business-critical processes and functions. Ensure seamless data integration with your other key systems like finance, learning management, fundraising and grant management.




Automate Processes


Automate business critical membership process, streamline operations and secure major efficiency gains.

Fully automate the end-to-end membership journey from membership applications and renewals to upgrades and payments. Optimise organisational process like pricing, marketing campaign delivery, event bookings, training, and accreditation management.




Understand Data


Create a data-driven culture and enable everyone at every level to make confident decisions using up-to-the-minute analytics.

Make smarter decisions, build better member relationships, and create meaningful membership experiences and content using data-driven insights. Deploy powerful analytics to track key membership KPIs and create a picture of member behaviour and benchmark engagement levels.

DELIVERING DIGITAL TRANSFORMATION WITH MEMEX

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LEARN MORE ABOUT OUR APPROACH

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MEMBERSHIP WEBSITES

Wattle provide a hands-on strategic membership website development service that delivers tangible digital results and powerful online experiences. 

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TAILORED DEVELOPMENT APPROACHES

Through years of experience, we understand of the complex needs of membership organisations. No two organisations are the same and nor are development approaches.

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MEMBERSHIP CRM

Wattle have over 15 years’ experience delivering mission-critical Membership CRM projects. Our CRM consulting service is 100% focused on Microsoft Dynamics 365.

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DELIVERING CHANGE AT SPEED

With technology evolving more quickly than ever, delivering change on time and on budget is a must. The Wattle team have tailored their approach to deliver large scale change quickly.

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MEMEX CLIENTS

Delivering MemEx throughout the membership sector

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