A proven approach to implementing MemEx
We guide you from discovery and design through data migration, integration, testing, training and go-live - with the right membership and technology expertise involved throughout.
What a MemEx implementation involves
Every MemEx implementation is shaped around your organisation, but the foundations are consistent. We work through the important decisions early, keep your team involved throughout and test continuously as the platform takes shape.
Discovery
Understand how your organisation works, what you need from MemEx and where configuration or development is required. We agree the scope, priorities and key decisions before build begins.
Data migration
We identify your data sources, agree how information will be mapped and transformed, and validate migrations before go-live. Problems with data are surfaced early, while there is still time to deal with them properly.
Design
We apply your brand across MemEx Web and Member Portal and design the journeys around your members. The result should feel like your organisation, not an off-the-shelf template.
Integration
We connect MemEx with the systems and services your organisation relies on, from finance and payments to learning platforms and the wider Microsoft ecosystem. Integrations are scoped, built and tested as part of delivery.
Training & Adoption
Your teams learn MemEx using the system they will actually work with. Where appropriate, we train internal champions so knowledge and confidence remain within your organisation.
Testing & Go-live
Testing takes place throughout delivery, followed by structured UAT with your team. Once everyone is ready, we manage the move into production and support the transition into live use.
Your team matters too
The best implementations are collaborative. We need access to people who understand your organisation, can make decisions when they are needed and have time to test the platform properly as it develops.
Wattle were a fantastic partner throughout the implementation of our new MemEx website, member portal and CRM system. They brought strong technical expertise, a collaborative approach, and a real understanding of our goals as a membership organisation. Their support has helped us significantly enhance the experience for our members and streamline our internal processes. We’re delighted with the results and wouldn’t hesitate to recommend them.
See what we’ve delivered
We’ve helped membership organisations of every shape and size transform the way they work with MemEx. Explore who we’ve worked with, the challenges they brought us and what we delivered together.